We're getting married in Hawaii. In a month. We picked a hotel and are essentially doing everything through them. We worked with one coordinator for almost a year and a half, then last month she informed me she got invited to her college friend's wedding on the same day as ours. What was I going to do? Pull an uber-bitch and say no? Right. I'm not sure I've got a bone in my body that would let me do such a thing.
So her boss, the "director of weddings" took over. All well and good ... until she sends me the wedding agenda thingy. And it's wrong. Location, time, enhancements we didn't and don't want. So I email her stating such. We've been volleying back and forth like this for about three weeks. Yesterday I was supposed to put down a 50% deposit. Didn't hear from her for three days. Get a revised agenda this morning and BAM. Still wrong. And not in small ways... more like charging me triple for food, adding on odd fees I've never been told about.
It's seriously possible I'm just ultra-fried due to a ridiculous work schedule, but three weeks of revising and resending and waiting to see if maybe *this time* it'll be right is a bit absurd.
Who knows if you've got pearls of wisdom on this one. I think I really just need to be talked back from the ledge.
Also? No, I will not call her. I have a really ridiculous hatred of talking on the phone. I don't do it. Plus, seems better to keep shit in writing with her.
I think you know it's time to get on the phone.
Call the coordinator you were working with originally, and say in a friendly, off-the-record tone of voice, "Will you go over this agenda with me? I'm having trouble communicating with your boss, and I'm kind of freaking out over here…."
Dan Martensen Portrait via Thunder In Our Hearts